Completion rates don’t tell you whether learning worked. Behaviour change does.  Too many organisations still measure learning by attendance, not impact. But here’s what the research shows:  “Only 12% of learners apply new skills effectively from traditional training.” Harvard Business Publishing  “Learning transfer improves 3–4x when practice and on-the-job application are built in.”  Association for Talent Development  “The most effective learning programs integrate reflect

We recently partnered with Lion to support the rollout of their new Financial Controls Governance Framework - part of a broader transformation to strengthen accountability and reduce financial surprises across the business.  The challenge? Controls weren’t just a Finance responsibility. Ownership sat across Sales, IT, Supply Chain, Marketing, People & Culture, and the learning needed to reflect that reality.  Together, we designed a short, scenario-based eLearning experience

But we don’t use it because it’s trendy or interactive, we use it because some skills only show up when someone has to decide what to do next. Telling someone what those skills are doesn’t stick, practicing them does. Where we see scenario-based learning fall down most often is when the scenario looks real … but the options aren’t. One answer is obviously “right”, the others are clearly wrong, or the learner is pretty much told what they should do instead of being allowed to

We wanted to share something we built purely for fun (and learning). This is Conversations that count  - a short scenario-based eLearning module we created as a Learnopolis portfolio piece. It’s designed for call centre staff, and it drops the learner straight into a tense situation: a customer has cancelled their subscription… but they’ve still been charged. No long intro. No “here are the tips”. Just a decision to make. The idea was to focus on judgement, not recall. What d

AI won’t replace learning designers. But designers who use AI will outperform those who don’t.  2025 was the year AI found its way into almost every workflow. 2026 is the year we learn to use it well.  But here’s what the evidence shows:  “Tasks most augmented by AI involve creativity, judgement, and human insight.” Harvard Business Review  “AI improves efficiency, but human expertise remains essential in complex decision-making.”  MIT Sloan  “Workers using AI responsibly can

Roles are changing faster than job descriptions can keep up. Skills aren’t.  Across the globe, organisations are shifting how they think about talent. Not based on job titles. But on the skills people actually bring to the work.  Deloitte research backs this shift:  “Organisations that embed a skills-based approach are 63% more likely to achieve results than those that have not adopted skills-based practices.”   This isn’t a trend. It’s a re-design of how work gets done.  Wh